Scheduled Maintenance

Campus DNS / DHCP Maintenance on Sunday, October 17, 6:00 a.m. - 1:00 p.m.

UCLA IT Services — Network Services will be performing maintenance to Campus DNS / DHCP Infoblox Grid servers on Sunday, October 17, 6:00 a.m. - 1:00 p.m. The campus Infoblox servers will be upgraded from version 8.4.8 to 8.5.3. No DNS / DHCP service interruptions are expected as the redundant servers will be upgraded one at a time.

Additional Information

If you have any questions or experience any difficulties outside of the maintenance window, please contact IT Services Network Services at [email protected] or (310) 206-5345.

Campus VPN Enhancements on Sunday, September 19, 6:00 a.m. - 1:00 p.m.

Description:

UCLA IT Services — Network Services will be performing maintenance to the Campus VPN on Sunday, September 19, from 0600-1300. An additional campus VPN (stssl.vpn.ucla.edu) will be implemented that will provide a split tunnel, encrypting only UCLA-bound traffic. The current campus VPN (ssl.vpn.ucla.edu) will remain in use; however, intermittent connectivity to the campus VPN service can be expected during the maintenance window.

Campus Voicemail System Scheduled Maintenance, June 19-20

IT Services will be replacing end-of-life voicemail services and updating a software release. The campus voicemail system will be out of service on Saturday, June 19, 2021, from 6:00 a.m. through Sunday, June 20, 2021, 6:00 p.m. During this time, callers will not be able to leave messages, and end users will not be able to access their voicemail messages. We know this will cause inconvenience and we appreciate your patience during this necessary upgrade.

Cisco UCS Maintenance, May 15, 2021 from 1 a.m. to 5:59 a.m.

There should be no impact to the availability of all services.

The IT Services Infrastructure Support Team will be implementing an UCS firmware upgrade on May 15, 2021, from 1:00 a.m. to 5:59 a.m. There should be no impact to the availability of all services.

A Zoom call will be open during the maintenance window on March 22 starting at 12:00 a.m. to provide IT Services, customers and our stakeholders a forum where they can request status or ask questions during the upgrade.

Campus DNS/DHCP Maintenance on Sunday, April 11, 12 a.m. - 8:59 a.m.

No DNS/DHCP service interruptions are expected.

UCLA IT Services — Network Services will be performing maintenance to Campus DNS / DHCP Infoblox Grid servers on Sunday, April 11, 12:00 a.m. - 8:59 a.m.. Three of the campus Infoblox servers will be replaced with new hardware. No DNS/DHCP service interruptions are expected as the redundant servers will be replaced one at a time.

Cisco UCS Maintenance, March 22, 2021 from 12 a.m. to 5:59 a.m.

There should be no impact to the availability of all services.Update: March 22, 2021

The IT Services Infrastructure Support Team has encountered technical difficulties. A root cause analysis will be conducted to determine the next steps.  

We will notify you once the root cause has been determined and will provide you with a plan for a future implementation date.  

We apologize for any inconvenience.

Firewall maintenance for CDE/HCE environments from Feb. 9 to March 6, 2021

A scheduled outage on Friday, March 5 after 7:00 p.m. is to be expected.

IT Services will be adding an additional layer of firewalls for the SD-WAN in the CDE/HCE environment on Tuesday, February 9, from 9 p.m. to Saturday, March 6, at 6 a.m. During the majority of the implementation, end users will not experience any disruption; however, CDE/HCE customers will be impacted during the outage period starting on Friday, March 5, 2021, after 7:00 p.m.

Campus VPN Maintenance on Tuesday, March 9, 2021, from 9:00 p.m. -11:30 p.m.

No VPN service interruption is expected during the maintenance.

UCLA IT Services — Network Services will be performing maintenance to Campus VPN (ssl.vpn.ucla.edu) on Tuesday, March 9, 2021, from 9:00 p.m. - 11:30 p.m. Two new VPN appliances will be added to the Campus VPN cluster. No VPN service interruption is expected during the maintenance as the existing VPN appliances on the cluster will be intact.

Campus DNS/DHCP Maintenance on Sunday, March 7, from 12:00 a.m. - 8:59 a.m.

The campus Infoblox servers will be upgraded from version 8.2.9 to 8.4.8.

UCLA IT Services — Network Services will be performing maintenance to Campus DNS/DHCP Infoblox Grid servers on Sunday, March 7,  2021, from 12:00 a.m. - 8:59 a.m. The campus Infoblox servers will be upgraded from version 8.2.9 to 8.4.8.

No DNS / DHCP service interruptions are expected as the redundant servers will be upgraded one at a time.