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Announcement
New Systems Status Page
Visit our system status page to find out about outages and scheduled maintenance.
Systems Status -
featured article
Want to boost your role in the fight against COVID-19? Join CA COVID Notify!
UCLA is piloting CA COVID Notify, a new exposure notification system.
Learn more about CA COVID Notify -
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Featured Video
Explore the IT Support Portal!
What is the IT Support Portal? Watch this quick two minute video to discover how you can find the tools and resources you need directly from the IT Services website.
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Featured Article
Helping Students Stay Connected at Home
Providing resources and assistance to students transitioning to online learning
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Featured Article
Helping Faculty and Staff Connect at Home
Resources to help staff and faculty optimize their work-at-home environments
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Featured Article
COVID-19: Cybersecurity Edition
Read more about related best practices, resources and alerts
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Featured Article
Secure Your Zoom Settings
Be Compliant with the UC Security Minimum Standards
Read more -
announcement
UCLA Adobe Creative Cloud Software Now Available for Students
Creative Cloud is now available to full-time UCLA and concurrent UCLA Extension students as part of UCLA’s support for digital scholarship and creativity.
Read more about how to sign up for Adobe Creative Cloud
Welcome to the IT Support Center, focusing the efforts of support teams within IT Services so you can easily get the assistance you need.
HOW TO CONTACT US
EMAIL OR CALL
Email us at [email protected] or call (310) 267-HELP (4357). Support analysts will take down the details and route your question or issue to the applicable IT Services group.
Please note: We now provide 24/7 phone support for UCLA Logon ID lookups and password resets, multi-factor authentication (MFA)/Duo assistance, and for access assistance to on-call staff for operational emergencies.
VISIT US
Please note: Our walk-in hours have been suspended until further notice.
IT SUPPORT PORTAL
Explore the IT Support Portal where you’ll find easy to search knowledge base articles and service descriptions. You can also open a service ticket and track its progress.
Visit the IT Support Portal Watch the Support Portal Video
Recent News
Campus VPN Maintenance on Tuesday, March 9, 2021, from 9:00 p.m. -11:30 p.m.
Scheduled Web Center Outage on February 6, 2021
Resolved: IT Support Center Phone Number Outage
System Status Updates
Visit our system status page to find out about outages, planned maintenance, and status history for applications such as Box, Google Apps, Shibboleth (Single Sign On), Wi-Fi, VPN, and more.