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Featured Article
MFA Passcodes: What to Do When You Lose, Break, or Forget Your Phone
Learn how to generate 10 one-time MFA passcodes for emergency use
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Featured article
24/7 Help: Now Available From the IT Support Center
To better meet the needs of UCLA students, faculty and staff, IT Services now provides the UCLA community with 24/7 phone support
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Announcement
New: Tools for Working Remotely
Resources for working off-campus in the event of disruption due to COVID-19
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Featured Article
When do you need to use the Campus VPN?
Learn how and why to use the Campus VPN when working remotely
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Welcome to the IT Support Center, focusing the efforts of support teams within IT Services so you can easily get the assistance you need.
HOW TO CONTACT US
EMAIL OR CALL
Email us at [email protected] or call (310) 267-HELP (4357). Support analysts will take down the details and route your question or issue to the applicable IT Services group.
Please note: We now provide 24/7 phone support for UCLA Logon ID lookups and password resets, multi-factor authentication (MFA)/Duo assistance, and for access assistance to on-call staff for operational emergencies.
VISIT US
If you’d rather speak to someone in person, please visit us during our walk-in hours in Kerckhoff Hall, Suite 124.
IT SUPPORT PORTAL
Explore the IT Support Portal where you’ll find easy to search knowledge base articles and service descriptions. You can also open a service ticket and track its progress.