Need help transitioning to online platforms? Call us at (310) 267-HELP (4357) or email [email protected].

  • Announcement

    Software Toolkit

    Find the tools you need to connect at home.


    Get Connected
  • Featured Video

    Explore the IT Support Portal!

    What is the IT Support Portal? Watch this quick two minute video to discover how you can find the tools and resources you need directly from the IT Services website.


    Watch the Video

    IT Services Support Portal

  • Featured Article

    Helping Students Stay Connected at Home

    Providing resources and assistance to students transitioning to online learning


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  • Featured Article

    Helping Faculty and Staff Connect at Home

    Resources to help staff and faculty optimize their work-at-home environments


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  • Featured Article

    COVID-19: Cybersecurity Edition

    Read more about related best practices, resources and alerts


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  • Featured Article

    Secure Your Zoom Settings

    Be Compliant with the UC Security Minimum Standards


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  • Featured article

    24/7 Help: Now Available From the IT Support Center

    To better meet the needs of UCLA students, faculty and staff, IT Services now provides the UCLA community with 24/7 phone support


    Learn more
  • Featured Article

    When do you need to use the Campus VPN?

    Learn how and why to use the Campus VPN when working remotely


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Welcome to the IT Support Center, focusing the efforts of support teams within IT Services so you can easily get the assistance you need.

HOW TO CONTACT US

EMAIL OR CALL

Email us at [email protected] or call (310) 267-HELP (4357). Support analysts will take down the details and route your question or issue to the applicable IT Services group.

Please note: We now provide 24/7 phone support for UCLA Logon ID lookups and password resets, multi-factor authentication (MFA)/Duo assistance, and for access assistance to on-call staff for operational emergencies.

VISIT US

Please note: Our walk-in hours have been suspended until further notice.

IT SUPPORT PORTAL

Explore the IT Support Portal where you’ll find easy to search knowledge base articles and service descriptions. You can also open a service ticket and track its progress.

Visit the IT Support Portal Watch the Support Portal Video

 

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Box, IT Support Center

Box Partial Outage On October 19, 2020 (Resolved)

IT Support Center, Networks & Connectivity, Virtual Private Network (VPN)

UCLA Campus Network Partial Outage (Resolved)

IT Support Center

Box Drive and Box Sync Issue on October 9, 2020 (Resolved)

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