IT Support Center

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Adobe Creative Cloud Software Now Available for Students

Full-time UCLA and concurrent UCLA Extension students are eligible for Adobe Creative Cloud as part of UCLA’s support for digital scholarship and creativity.

 

Welcome to the IT Support Center, focusing the efforts of support teams within IT Services so you can easily get the assistance you need.

How to Contact Us

Email or Call

Email us at [email protected] or call (310) 267-HELP (4357). Support analysts will take down the details and route your question or issue to the applicable IT Services group.

Please note: We now provide 24/7 phone support for UCLA Logon ID lookups and password resets, multi-factor authentication (MFA)/Duo assistance, and for access assistance to on-call staff for operational emergencies.

Visit Us

The IT Support Center is located on campus at 124 Kerckhoff Hall.

Fall 2021 front desk walk-in hours:

Monday through Thursday: 9:00 a.m. to 8:00 p.m.

Friday: 9:00 a.m. to 6:00 p.m.

IT Support Portal

Explore the IT Support Portal where you’ll find easy to search knowledge base articles and service descriptions. You can also open a service ticket and track its progress.

Visit the IT Support Portal Watch the Support Portal Video

 

System Status Updates

Visit our system status page to find out about outages, planned maintenance, and status history for applications such as Box, Google Apps, Shibboleth (Single Sign On), Wi-Fi, VPN, and more.

Go to System Status page