• Announcement

    New Systems Status Page

    Visit our system status page to find out about outages and scheduled maintenance.


    Systems Status
  • featured article

    Want to boost your role in the fight against COVID-19? Join CA COVID Notify!

    UCLA is piloting CA COVID Notify, a new exposure notification system.


    Learn more about CA COVID Notify
  • Announcement

    Software Toolkit

    Find the tools you need to connect at home.


    Get Connected
  • Featured Video

    Explore the IT Support Portal!

    What is the IT Support Portal? Watch this quick two minute video to discover how you can find the tools and resources you need directly from the IT Services website.


    Watch the Video

    IT Services Support Portal

  • Featured Article

    Helping Students Stay Connected at Home

    Providing resources and assistance to students transitioning to online learning


    Read more
  • Featured Article

    Helping Faculty and Staff Connect at Home

    Resources to help staff and faculty optimize their work-at-home environments


    Read more
  • Featured Article

    COVID-19: Cybersecurity Edition

    Read more about related best practices, resources and alerts


    Read more
    woman on computer
  • Featured Article

    Secure Your Zoom Settings

    Be Compliant with the UC Security Minimum Standards


    Read more
  • announcement

    UCLA Adobe Creative Cloud Software Now Available for Students

    Creative Cloud is now available to full-time UCLA and concurrent UCLA Extension students as part of UCLA’s support for digital scholarship and creativity.


    Read more about how to sign up for Adobe Creative Cloud

Welcome to the IT Support Center, focusing the efforts of support teams within IT Services so you can easily get the assistance you need.

HOW TO CONTACT US

EMAIL OR CALL

Email us at [email protected] or call (310) 267-HELP (4357). Support analysts will take down the details and route your question or issue to the applicable IT Services group.

Please note: We now provide 24/7 phone support for UCLA Logon ID lookups and password resets, multi-factor authentication (MFA)/Duo assistance, and for access assistance to on-call staff for operational emergencies.

VISIT US

Please note: Our walk-in hours have been suspended until further notice.

IT SUPPORT PORTAL

Explore the IT Support Portal where you’ll find easy to search knowledge base articles and service descriptions. You can also open a service ticket and track its progress.

Visit the IT Support Portal Watch the Support Portal Video

 

Recent News
Accounts & Access, IT Security, IT Support Center

HCE Firewall Upgrade on May 7, 6:00 p.m.- May 8, 6:00 a.m.

IT Support Center, Data Center & Servers

Cisco UCS Maintenance, May 15, 2021 from 1 a.m. to 5:59 a.m.

IT Support Center, Data Center & Servers

Cisco UCS Maintenance, March 22, 2021 from 12 a.m. to 5:59 a.m.

See All IT Support Center News
System Status Updates

Visit our system status page to find out about outages, planned maintenance, and status history for applications such as Box, Google Apps, Shibboleth (Single Sign On), Wi-Fi, VPN, and more.

Go to System Status page