Updated On February 12, 2020 - 2:56pm

Issue with Box Login Sessions - Resolved

Update: 3:57 p.m. - No additional impact has been observed and this incident is now considered resolved. If you need further assistance, please contact the IT Support Center at (310) 267-HELP (4357) or [email protected].

Update: 3.28 p.m. -- Box has validated that all affected services are recovered at this time. They are continuing to monitor for any additional impact. If you are still experiencing issues, please contact the IT Support Center at (310) 267-HELP (4357) or [email protected].

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Box is currently investigating an issue where users are being logged out of Box, including UCLA Box, unexpectedly. We will provide additional updates as they become available. The current status can be found at http://status.box.com.

For more details or help, please contact the IT Support Center at (310) 267-HELP (4357) or [email protected].