24/7 Help: Now Available From the IT Support Center
To better meet the needs of UCLA students, faculty and staff, IT Services now provides the UCLA community with 24/7 phone support. Just call us anytime at 310-267-HELP (4357), and you’ll be connected with a live technical support associate.
Here’s what we can help with after-hours (5 p.m. – 8 a.m.):
- UCLA Logon ID lookups and password resets
- Multi-Factor Authentication (MFA) / Duo assistance
- Access to on-call staff for operational emergencies
Any other issues will have a ticket created, and we’ll get back to you the next business day.
Plans for future support services are underway, so tell us what matters most to you. Send an email to [email protected] and let us know!