Understanding Your Bill
Your bill is issued monthly for chargeable products, features, services and usage. Different services are billed on different cycles, as shown below:
One month in advance
Current Month: 21st of previous month - 20th of current month
Previous 30 days
Recurring equipment, line, circuit and feature charges
All other charges
IT Services' services are recharged directly to departmental accounts via the UCLA General Ledger. Sundry Debtor customers are billed via invoices distributed by UCLA Student Accounting Services.
How Do I Make a Change to My Bill?
Type of change
How to make it
Billing Statement Name Changes
Make your request via the Webcenter under "Bill/Display Name Change."
Email the information to email@example.com.
FAU Changes - Individual/Global
Make your request via the Webcenter under "FAU Changes."
Note: In general, all of the requests listed above received prior to or on the 18th of the month will be processed for the current monthly billing statement.