Understanding Your Bill

Your bill is issued monthly for chargeable products, features, services and usage. Different services are billed on different cycles, as shown below:

Service

One month in advance

Current Month: 21st of previous month - 20th of current month

Previous 30 days

New Services

×

×

 

Recurring equipment, line, circuit and feature charges

 

×

 

Authcode

 

×

 

All other charges

 

×

×

IT Services' services are recharged directly to departmental accounts via the UCLA General Ledger. Sundry Debtor customers are billed via invoices distributed by UCLA Student Accounting Services.

How Do I Make a Change to My Bill?

Type of change

Customer Type

How to make it

Billing Statement Name Changes

UCLA Departments

Make your request via the Webcenter under "Bill/Display Name Change."

Sundry Debtors

Email the information to billing@it.ucla.edu.

FAU Changes - Individual/Global

UCLA Departments

Make your request via the Webcenter under "FAU Changes."

Note: In general, all of the requests listed above received prior to or on the 18th of the month will be processed for the current monthly billing statement.

Campus Billing
Email: billing@it.ucla.edu | Phone: (310) 825-8000

Residence Telephone Services (RTS)
Email: rts@it.ucla.edu | Phone: (310) 206-5000