Zoom update 5.0.0 — required update by May 30
One of the new enhancements in the latest version of Zoom, version 5.0.0, requires all users to update their desktop client by May 30. I encourage all UCLA users to review Zoom’s summary of the latest updates, as well as UCLA’s latest guidance for using Zoom, and to update your desktop client today.
Simple instructions for checking whether you have the latest version and easily updating your software can be found in Step 2 on our Zoom Security Settings information page.
If you encounter any issues, please email the IT Support Center at [email protected]. Faculty and staff can also contact their department's local IT team, and students can contact [email protected] or 310-267-4357 (7HELP).
UCLA Chief Information Security Officer
If you are experiencing issues with manually updating your Zoom desktop client and are receiving an "Auto Update Disabled" error, you can follow one of the steps below to update or request assistance updating to the latest version of Zoom.
- Recommended: Download the latest version of Zoom Client for Meetings and install it over your existing software (this will update to the latest version, but will not resolve the “Auto Update Disabled” error).
- Contact the IT Support Center at [email protected] or (310) 267-4357 (HELP) for general assistance and referrals to experts.