Need help transitioning to online platforms? Call us at (310) 267-HELP (4357) or email [email protected].

Updated On September 29, 2020 - 3:57pm – 1 min

Update Your Zoom App Before Saturday October 10th

To the Campus Community:

The Zoom app (desktop and mobile) must be updated to 5.3.0 or greater before Saturday October 10th. To address needs of instructors and others in the campus community, we are working with Zoom to increase breakout room capacity for Fall Quarter.  IT Services will be making a change to UCLA Zoom in the early morning of Saturday October 10th.

Once we make this change on October 10, you will be unable to start or join a Zoom meeting unless your Zoom app is updated to version 5.3.0 or greater.  If you are hosting a meeting or webinar during the upgrade period, your meeting/webinar will end and need to be restarted.

The update is available now, and we recommend that all Zoom users check their app version and update as needed. For your reference, please follow these instructions to upgrade or check your app version.

The IT Support Center at [email protected] can help with questions or issues that you may encounter. Faculty and staff can also contact their department’s local IT team, and students can email [email protected], or call 310-267-4357 (HELP).

 

Thank you,
IT Support Center
Phone: (310) 267-HELP (4357)
Email: [email protected]
Visit: IT Services Customer Portal