IT Services is committed to enhancing the digital experience of UCLA students, faculty and staff. ITS offers the following collaboration tools free of charge to all UCLA students, faculty and staff. Please see descriptions below for each product, and how to get started.
Slack is a messaging and collaboration platform available to all UCLA students, faculty and staff. With Slack, people can work together more effectively, connect various software tools and services, and find the information they need to do their best work — all within a secure, enterprise-grade environment. Get started using the resources below.
- Download Slack: Download Slack for your platform and device
- How to Use Slack: Learn how to get started with Slack at UCLA
- Slack Knowledgebase (FAQs): Read our knowledgebase of frequently asked questions and articles about Slack
- Slack Training Resources
- UC Tech Slack: UC-wide Slack instance for all University of California employees
Zoom is UCLA’s choice for video and web conferencing, enabling you to attend meetings or classes remotely.
- Log In to create a UCLA Zoom account.
- Download Zoom for your computer or mobile device.
- In the Zoom App, Choose the "Sign In With SSO" button.
- Type "ucla" as the company domain.
For campus HIPAA Zoom, type "ucla-hipaa".
- Zoom at UCLA: Learn more about how to use Zoom at UCLA
- Download Zoom for your device
- Zoom Training Resources
DocuSign is a secure, legally-binding electronic signature application, allowing you to sign and complete documents from anywhere at any time. Electronic signatures provide an alternative to paper-based forms and wet-ink signatures.
With DocuSign, you can easily:
- Sign, send and track any document or form without the need to print, scan or email
- Design custom workflows to route documents for signatures and data collection
- Publish web-based forms with custom URLs to initiate signing process
- Sign or initiate documents from anywhere with mobile device compatibility
IT Services can provide consultations to departments wishing to review use cases or become more familiar with DocuSign’s capabilities. Docusign is provided at no cost to departments.
If you are interested in using DocuSign for your department, please contact [email protected].
For more information, including training resources, please go to the Get Started with DocuSign webpage.
- Log in to DocuSign: Create an account using your UCLA email address.
- Get Started with DocuSign: Learn more about how DocuSign can improve your department's process.
- DocuSign Training Resources: DocuSign Tutorials
- DocuSign User Guide: DocuSign Sender Instructions (PDF)
- Docusign LMS Course
- Support: Get support for DocuSign
Box is a university-approved, secure method to store and share documents online. Create files and folders, share them using a direct link, and invite both UCLA and external team members to collaborate. Box is easily accessible from anywhere, on smartphone, tablet, or your computer.
UCLA’s Box services are available free of charge to everyone in the UCLA community. Research projects use Box to collaborate on datasets and documents. Departments use Box to replace traditional network file servers. Students use Box to store papers, assignments, and notes. Documents stored on Box are encrypted. You have full control over who can access your files.
LastPass simplifies your online life by remembering your passwords for you.
With LastPass to manage your logins, it's easy to have a strong, unique password for every online account and improve your online security.
UCLA is offering LastPass Premium, an upgraded license with more features than LastPass Free, at no cost to all students, faculty, and staff. Now managing your passwords is easy, whether you’re at school, work, home, or on the go.
UCLA is offering LastPass Enterprise, an upgraded team license with administrative features, at no cost to departments.
More resources to help you connect when you're off-campus.
A VPN is a secured private network connection built on top of publicly-accessible infrastructure. The Campus VPN service provides an alternative to using the proxy server for remote access to the UCLA Library and other campus resources. Campus VPN access is restricted to registered students and university employees with an active staff/faculty appointment. You will be required to enroll in and authorize your login attempts using Multi-Factor Authentication (MFA) to connect to the Campus VPN.
Office 365 (O365) is part of Enterprise Messaging. It is a subscription-based online version of the Office platform that pairs web-based Office applications with cloud storage. O365 has 100 GB mailbox quotas, greater redundancy, Office Web Apps, One Drive for Business, Skype for Business, and many other features.
Google Apps is an integrated communication and collaboration solution offered by Google, which includes Gmail, Google Calendar, Google Docs, and more. Google Apps is available to employees, students, alumni, and retirees. Affiliated individuals can be granted accounts with appropriate authorization.
Make and take phone calls from your VoIP (Voice over IP) office phone number on your laptop or mobile device with Jabber. To request a Jabber account, submit your request through the IT Services Web Center. You may request access to Web Center from your Departmental Security Administrator (DSA); or ask your DSA for the designated individual who can order services on your behalf or on behalf of your department.
Check your phone messages from anywhere.
- VPN: When to Use the Campus VPN
- VPN Clients: Download the VPN client you need for your OS.
- Office 365: Log in to Office 365
- Google Apps for UCLA: Log in to Google Apps for UCLA
- Jabber-VOIP: Learn more about Jabber in our knowledge base.
- Voicemail: Voicemail User Guide
If your department needs to upgrade its A/V systems for remote work, we've put together a list of recommended packages for your conference rooms.
IT Services' Desktop Support team has put together audio/visual system recommendations to the UCLA community to ease the burden of research and product selection.
We've created a set of specific technologies, based on room type, size, and purpose that can function as a catalog to easily choose from. We have recommendations for:
- Huddle spaces
- Small conference rooms
- Portable A/V systems
- Standard conference rooms,
- Multi-use spaces
- Enhancing existing installations
- Supplemental components
- Room scheduling
- Digital signage
- Speakers and microphones
- Displays and video walls
- Visitor management
For more information on how IT Services can assist with your project, please contact us at [email protected] or (310) 267-HELP (4357).
While you're at home, stay connected to the rest of the UCLA community with our software bundle and other tools for working remotely. Looking for training on the software bundle tools? We offer both instructor- led and web-based training, along with quick reference and user guides for our products and services.
For more help with any of the tools in our software bundle, our friendly staff at the IT Support Center are here for you.
IT Support Center
IT Support Portal
Local IT Resources
Looking for your local IT staff? Faculty and staff can also contact their department's local IT.