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How do I activate UCLA Multi-Factor Authentication on a smartphone?

The following step-by-step instructions detail how to activate UCLA Logon Multi-Factor Authentication (MFA) using the following device: smartphone.

First install the Duo Mobile application on your device:

Activating UCLA Multi-Factor Authentication.

  1. Using a web browser, visit https://accounts.iam.ucla.edu/mfa.
  2. Log into the application using your UCLA Logon ID and password.

    Log in with UCLA Logon ID and password
     
  3. At the "About MFA in UCLA Logon" window, click on the [CONTINUE] button.

        About MFA Continue
  4. At the "Link a Device:" window, select Smartphone.

    Link Smartphone
  5. If you have already installed the Duo Mobile application found at the top of this page, place a checkbox at "I have installed Duo Mobile on my device." and click on the [CONTINUE] button. Otherwise, download and install the Duo Mobile application for your smartphone OS.

    Install Duo Mobile and Continue
     
  6. At the "Link your Smartphone" window, enter a memorable label for your smartphone and your smartphone's phone number, then click the [CONTINUE] button.

    Smartphone Label and Phone Number
     
  7. At the following QR Code window:

    QR Code Window
     
    1. Open the Duo Mobile application on your mobile device.

      Duo Mobile
       
    2. Click on the [+] button at the top-right of the screen.

      Click on the [+] button
       
    3. Using your mobile phone's Duo Mobile application, scan the QR Code displayed on your screen on the enrollment website. If your phone's camera is broken or you prefer not to allow the Duo app access to your phone's camera, please click here.

      Scan QR Code
       
    4. The UCLA Logon MFA service has now been added to your Duo Mobile application.

      Successfully added the device
       
  8. The smartphone you just added should now be listed under Linked Devices:.

     Linked Devices
     
  9. Please note that it can take up to one minute for the enrollment process to complete. It is highly recommended that you add at least one secondary/backup device to your account. For example, you can add additional devices like a tablet or office/home landline so that, in the event that you lose your primary device, you will still be able to authorize your login attempts. 

    You are now enrolled in MFA.