Have an issue or problem, but you're not sure where to start? We can help. 

Need More Help?

The IT Support Center provides support for UCLA Logon IDs and all supported software and services.

Phone: (310) 267-HELP | Email: [email protected]

The Campus Billing Office is responsible for ensuring the accuracy of the monthly IT Services phone bill and processing vendor-carrier payments.

For help with your bills, please contact us: Phone: (310) 825-8000 | Email: [email protected]

General Billing FAQs

Understanding Your Bill

Billing Rates Announcement 2018-19


IAMUCLA operates UCLA's Web single sign-on service, enabling access to over 400 UCLA and UC web application and services with one logon ID and password (UCLA Logon ID).


UCLA Single-Sign On Support


Cognos Reports provides efficient, simple-to-use integrated data for enterprise reporting.  Find out more about Query DataBase (QDB) / Campus Data Warehouse (CDW) training:

CDW/Cognos Training 

Enterprise Data Warehouse

Find answers you’re looking for as well as how-to articles in one of our extensive knowledge bases and FAQ sections.

BOL Knowledge Base 

Enterprise Messaging Knowledge Base 

UCLA Knowledge Base 

More Knowledge Bases & FAQs

IT training resources include user manuals, video classes and training support.

IT Services Training Center 

UC Learning Center 

OIT - IT Training

Gartner Research Portal

UCLA has acquired licenses for many software titles, which are available to staff, faculty and students to download at a reduced price or free of cost. Find both Windows OS and Mac OS software, including antivirus protection and VPN information.

IT Support Center Software Downloads is provided to access services on Windows and Macintosh computers. Software titles are either free or licensed for use by eligible members of the UCLA community for use on University owned computers or home computers used to conduct business on the UCLA network. 

UCLA Software Central serves the UCLA community by negotiating, acquiring, implementing, distributing, managing and supporting campus-wide agreements for the software products and services commonly used in support of UCLA's teaching, research and public service missions.

Software Downloads

Software Central Product List