Our Desktop Support group offers a range of services from desktop, printer and mobile device support to fully-managed Active Directory environments.
We're located in multiple buildings across campus, our support team is always nearby to meet your needs.
- Creation of user accounts (network and email)
- Email access support (Outlook, Web Outlook, Entourage)
- OS and security patches
- Installation of network security and antivirus software
- Imaging of workstations (Windows/Mac and MS Office)
- Printer connectivity and network access troubleshooting
- Remote connectivity configuration (Remote Desktop, VPN)
- PDA support (Blackberry, iPhone, Android, Windows mobile devices)
- Support for file, print and domain servers (physical and virtual)
- Data backup and archiving for file shares