Support

Desktop Support Services

Offering a range of desktop services

​Our Desktop Support group offers a range of services from desktop, printer and mobile device support to fully-managed Active Directory environments.​

We're located in multiple buildings across campus, our support team is always nearby to meet your needs.

Features

  • Creation of user accounts (network and email)
  • Email access support (Outlook, Web Outlook, Entourage)
  • OS and security patches
  • Installation of network security and antivirus software
  • Imaging of workstations (Windows/Mac and MS Office)
  • Printer connectivity and network access troubleshooting
  • Remote connectivity configuration (Remote Desktop, VPN)
  • PDA support (Blackberry, iPhone, Android, Windows mobile devices)
  • Support for file, print and domain servers (physical and virtual)
  • Data backup and archiving for file shares

Pricing

Desk Top SupportNotesMonthly
Desktop/Device SupportSupport for desktop and laptop computers (PC & Mac)$79.92
Network Printer SupportNetwork printers connected to Print Servers$25.01
Departmental Server AdministrationServer Administration only $169.93

Getting Started

Please email datacenterservices@it.ucla.edu or call (310) 825-7299 if you have further questions.