How Do I Enroll in MFA?

Key Takeaways


Multi-factor authentication (MFA) is a security enhancement that requires two forms of verification when logging into your account and adds critical protection for user sign-ins and transactions. At UCLA, your UCLA Logon password will be your first authentication factor. When you enroll in MFA, you will identify a device to be your second authentication factor, such as a smartphone, landline phone, or token.

What to do before enrolling

1. Make sure you know your UCLA Logon ID and password.
If you have forgotten, you can look up your UCLA Logon ID or reset password at:

2. Choose the device(s) you want to use with MFA.
UCLA Logon MFA supports multiple devices and methods. These include:

  • Push Notification via the free Duo Mobile App on your smartphone or tablet.
  • SMS text to a cell phone
  • Voice calls to a cell phone or landline
  • Hardware token

Of these options, push notification to a smartphone has been the overwhelming favorite among pilot users. If you have a smartphone, we recommend that as your first MFA device. If you do not have access to a smartphone, the other methods work as well.

By the way, it is always a good idea to enroll two or more methods (e.g., smartphone and landline) in case you misplace the other.

Related: Duo Security’s Guide to Two-Factor Authentication

3. Prepare your device(s)

  • If you're enrolling a smartphone or tablet, download the DUO Mobile app first. You will need to know your app store (e.g., iTunes or Google Play) ID and password.
  • If you are interested in using a token, please contact your departmental IT team to obtain a DUO hardware token.

To Enroll

The IT Support Center's Knowledgebase has a detailed, step by step Enrolling in Multi-Factor Authentication article. It will walk you through the steps to enroll each type of device mentioned above.

To start enrolling now, visit the UCLA Logon Multi-factor Authentication Management Tool.

Using MFA after Enrolling

Once you’re enrolled, using MFA is easy. Here are the steps you’ll take:

  1. Enter your UCLA Logon ID as usual
  2. Select your preferred authentication option, such as sending the push notification to your phone
  3. Verify your identity on your phone...
  4. .…and you’re securely logged into your application

For more information visit our knowledgebase article.


MFA for UCLA Logon
Woman using laptop and smartphone

Protect accounts associated with your UCLA Logon ID by enrolling in multi-factor authentication (MFA) now.