Researchers

Auto Attendant

Managing the flow of incoming calls without the intervention of a live operator

Automatic Call Distribution (ACD)

Accepts and routes incoming calls to fixed group of agents

Backbone Network Connectivity

Backboned connections offer high-performance access to UCLA computing resources, the Internet and Internet2.

Domain Name System

Domain Name Services (DNS) allows online resources to be accessed via friendly URLs such as www.ucla.edu.

Network Time

​IT Services offers network time services to campus via the Network Time Protocol (NTP).

Phone Services

Offering a wide range of business telephone services

Uniform Call Distribution (UCD)

Evenly distributing incoming calls

Voicemail Service

Personal voice mailbox access 24 hours a day, 7 days a week from any touchtone telephone in the world