Need help transitioning to online platforms? Call us at (310) 267-HELP (4357) or email [email protected].


Auto Attendant

Managing the flow of incoming calls without the intervention of a live operator

Automatic Call Distribution (ACD)

Accepts and routes incoming calls to fixed group of agents

Backbone Network Connectivity

Upgrade your network with a connection to the campus backbone, for high-performance access to UCLA computing resources, the Internet and Internet2.


Unlimited, secure online document storage and collaboration for everyone.

Cable TV System

Supplying cable television within a closed-system campus environment

Consulting Services

Educating and empowering faculty and staff in understanding, preventing and responding to cyber risks

Database Architecture & Engineering (DBAE)

IT Services offers database administration and support for Microsoft SQL Server, MySQL, Oracle and DB2 on the Mainframe.

Digital Forensics

Detecting, analyzing, and resolving incidents

Domain Name System

Domain Name Services (DNS) allows online resources to be accessed via friendly URLs such as

Electronic Signatures

Send forms to be completed and signed electronically


Protecting the endpoints, email, hard disks, folders, and/or individual files

Endpoint Management and Security Suite (EMSS) by Ivanti

Identify and patch vulnerabilities across your organization.

Enterprise Data Warehouse (QDB)

The Enterprise Data Warehouse (EDW) is a central repository of institutional data for reporting and analytics.

Host Vulnerability Scanning

Providing automatic host auditing and vulnerability management across the campus

Indicators of Compromise (IoC)

Detecting data breaches before they happen

Mail Relaying & Routing (SMTP)

SMTP is a secure, quick and effective means of transmitting email.

Managed Network Services

Managed Network Services provides all the resources to run your departmental network.

Multi-Factor Authentication (MFA)

Adding an additional layer of security

Multi-Factor Authentication (MFA) for Departments

UCLA Departments may request a DUO instance for use in securing internal departmental applications which do not use UCLA Logon / Single Sign On (SSO).

Network Time

​IT Services offers network time services to campus via the Network Time Protocol (NTP).


SentinelOne is an advanced anti-malware program which protects against executable and file-less malware/ransomware and more.

Password Manager (LastPass)

LastPass simplifies your online life by remembering your passwords for you.

Penetration Testing

Finding vulnerabilities an attacker could exploit

Phone Services

Offering a wide range of business telephone services

Security Training and Awareness

Security presentations and general security training for campus units and departments

Threat Detection and Identification (TDI)

Using automated technology to identify compromised systems

Uniform Call Distribution (UCD)

Evenly distributing incoming calls

Voicemail Service

Personal voice mailbox access 24 hours a day, 7 days a week from any touchtone telephone in the world

Web Application Scanning

Evaluation of IT Infrastructure by safely trying to exploit vulnerabilities


Find tools and services for publishing and managing online content.

Web Single Sign-On (Shibboleth)

Access Streamlined, Simplified