Updated On January 9, 2020 - 10:00am

Box/Single Sign On Scheduled Maintenance, January 9, 2020 - Completed

Update: 1/10/20: Box scheduled maintenance has been completed. Please contact the IT Support Center at (310) 267-HELP (4357) or [email protected] if you experience any issues.


Box will perform a planned maintenance to upgrade their Single Sign On (SSO) cluster, PingFederate, on January 9, 2020, at 5:00 p.m. (PST) which is expected to complete by 11:59 p.m. Adverse user impact to SSO logins from this activity is not expected. Updates on the maintenance as well as any changes in status will be shared through their status site, https://status.box.com.

If you have any questions or experience any difficulties with the Box service outside of the maintenance window, please contact IT Services.

IT Support Center
(310) 267-HELP (4357)
[email protected]
Visit the Support Portal