Updated On November 13, 2019 - 10:51am

Box Service Slow - Resolved

 

Update: 1:21 p.m. — No additional impact has been observed and this incident is now considered resolved. Please contact the IT Support Center at (310) 267-HELP (4357) or [email protected] if you experience any additional issues.

Update: 11:27 a.m. — The Box team has identified the cause of this behavior and is actively taking steps to remediate impact. We will continue to provide additional updates as they become available.

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We're getting reports that users may experience slowness or latency when accessing the Box Web Application.

Please check the Box service status page for the most current updates: https://status.box.com.

For more details or help, please contact the IT Support Center at (310) 267-HELP (4357) or [email protected].