Updated On November 13, 2019 - 10:51am

Box Service Slow - Resolved


Update: 1:21 p.m. — No additional impact has been observed and this incident is now considered resolved. Please contact the IT Support Center at (310) 267-HELP (4357) or [email protected] if you experience any additional issues.

Update: 11:27 a.m. — The Box team has identified the cause of this behavior and is actively taking steps to remediate impact. We will continue to provide additional updates as they become available.


We're getting reports that users may experience slowness or latency when accessing the Box Web Application.

Please check the Box service status page for the most current updates: https://status.box.com.

For more details or help, please contact the IT Support Center at (310) 267-HELP (4357) or [email protected].