Updated On September 12, 2019 - 9:41am – 1 min

Box Outage - Resolved

Update: 1:04 p.m. — Box service has been restored and all features are functioning normally. Box will continuing to monitor site metrics to ensure no further impact is observed. 

Update: 12:06 p.m. — Most Box services are restored. However, Box is still investigating intermittent errors with their API Events endpoint that may also have limited downstream impact to both Box Sync and Box Drive. Impact to Box Sync and Box Drive may be observed as delays in receiving updates. 

Update: 10:21 a.m. — Box is starting to see recovery of Box Services including the ability to access the Box web application, Box Sync, Box Drive, Box mobile application and API. Box is actively working to validate full recovery.


We’re getting reports that the Box service is down. We’re working with Box to resolve the issue. The Box service status page has the most current updates, directly from Box: https://status.box.com.

For more information, contact us at (310) 825-8000 or [email protected].