Some new UCLA users may have issues after logging into UCPath.
10:37 p.m. -- This issue should now be resolved.
Recent News Articles
On Wednesday, March 4, 2020, from 12:00 a.m. - 6:00 a.m., the IAMUCLA team will be performing maintenance on the Production UCLA Single Sign On (SSO) service. During this time, we will be upgrading Tomcat to version 9. The change will be transparent and there should be no outage to the service.
On Sunday, March 6, 2020 from 6 a.m. to 8 a.m., IT Services will perform a IP routing configuration change in our data center core routers.
To better meet the needs of UCLA students, faculty and staff, IT Services now provides the UCLA community with 24/7 phone support. Just call us anytime at 310-267-HELP (4357), and you’ll be connected with a live technical support associate.
On Tuesday, March 3, 2020 from 6 p.m. to 8 p.m., IT Services will be performing scheduled maintenance on several IT Security systems.
UCLA IT Services -- Network Services will be performing wireless network maintenance on the fourth floor of the Public Affairs Building on Friday, February 21, 2020 from 6 p.m. to 7 p.m. Users on the fourth floor of the Public Affairs Building may experience intermittent wireless connectivity during the maintenance window. We apologize for any inconvenience this might cause.
Several wireless access points on the UCLA campus unexpectedly rebooted today around 230 p.m., which may be causing intermittent connectivity issues. IT Services is investigating the issue. There is no timetable yet for resolution.
A water leak in Royce Hall is causing a partial wireless network outage on the 2nd and 3rd floor of the west wing of Royce Hall. IT Services is aware of the issue and is working towards a resolution. The network is expected to be fully restored tomorrow morning, Wednesday, February 19 at 8 a.m.
The Duo issue regarding Phone Call Delivery is fully resolved and the service is back to normal.
The issue is now resolved. If users are still having issues, please contact the IT Support Center.
The QDB Server has been upgraded from SQL Server 2008 to SQL Server 2014. With this upgrade comes the requirement that you must use TLS version 1.2 as lower versions have been disabled.
This issue was resolved as of 12:43 p.m. If users are still having issues, please contact The IT Support Center at (310) 267-HELP (4357) or help@it.ucla.edu.
On Sunday, January 19, at 6 a.m., the Network Engineering team will be updating the radius.auth.ucla.edu SSL certificate used for the eduroam wireless network as part of following security best practices. No downtime is anticipated, but users may be prompted to trust a new certificate.
Box will perform a planned maintenance to upgrade their Single Sign On (SSO) cluster, PingFederate, on January 9, 2020, at 5:00 p.m. (PST) which is expected to complete by 11:59 p.m. Adverse user impact to SSO logins from this activity is not expected. Updates on the maintenance as well as any changes in status will be shared through their status site, https://status.box.com.
In January, IT Services will be updating the Radius SSL certificate that serves the eduroam SSID. While the implementation process is straightforward and does not include downtime, users may get an error message when connecting to eduroam for the first time after the update. In the past, we've noted that many users can be confused or concerned about the error message, and seek clarification from their local IT support
On February 1, 2020, DGIT's Network Services team will be migrating the existing network in the BSRB-OHRC buildings to DGIT's services. This migration will result in improved wireless performance throughout the building.