A Unit of Customer Engagement

Communications & Content

The Communications & Content team designs and develops customer-focused communications to publicize the products and services that IT Services offers. The team also assists the department’s various internal constituents in meeting their visual communication needs; and supports customer outreach activities. The team also provides original writing and editing for customer and staff communications.

The group has program management responsibility for web content management services, including web development and hosting, and concentrates on developing, promoting, and maintaining best practices for web content creation, management and user interaction design. The team works closely with UCLA Communications and campus communities to ensure compliance with UCLA web content branding, usability, and accessibility standards.

  • Marketing, specifically department-wide and campus-wide campaigns for products and services
  • Graphic design for print media and other collateral
  • Writing and editing for customer communications
  • Front-end design for web-based applications
  • Photography
  • Website development
  • Web hosting