This unit supports the UCLA community with a robust set of networking and communications facilities and services. It manages the campus' core network, data center operations, telecommunications, cable television, public safety radio systems, and infrastructure on a 7x24x365 basis.
Backbone Network Connectivity
Upgrade your network with a connection to the campus backbone, for high-performance access to UCLA computing resources, the Internet and Internet2.
Physical hosting of computer equipment in a secure environment with 24/7/365 monitoring, redundant power, HVAC, and networking
Data Backup & Recovery
Data retention and system restore for servers within the IT Services virtual environment.
Disaster Recovery & Business Continuity
Disaster recovery services can be provided to clients participating in our virtual server and virtual data center services.
Domain Name System
Domain Name Services (DNS) allows online resources to be accessed via friendly URLs such as www.ucla.edu.
Managed Network Services
Managed Network Services provides all the resources to run your departmental network.
IT Services offers network time services to campus via the Network Time Protocol (NTP).
Public Safety Radio - 800 MHz Radio
Portable, wireless radios enable group and private conversations while users are in the UCLA area.
Our storage offering includes high performance and highly available multi-tiered solutions.
System Administration alleviates the burden and liability of server patching, monitoring and security for a low monthly fee.
UCLA Mobile Program
Consolidating campus mobile accounts and making it easier to order and bill for mobile products and services
Virtual Data Center
Virtual Data Center service provides customized access to a dedicated vCenter environment.
Virtual Private Network (VPN)
A VPN is a secured private network connection built on top of publicly accessible infrastructure.
Virtual Server Solutions
IT Services can provide clients with a virtual private server that leverages VMware’s vSphere 5.X.
Personal voice mailbox access 24 hours a day, 7 days a week from any touchtone telephone in the world
Providing individuals or organizations with the underlying infrastructure to easily build and manage static or dynamic web content for a low monthly fee.
UCLA IT Services offers a fast, reliable wireless network access in all general assignment classrooms and on campus residential buildings including many public areas.
Enterprise Messaging (EM)/Office 365
Enterprise Messaging (EM) is an email service that supports over 65 departments and over 200 distinct email domains.
Data Center Operations
Maintaining and monitoring mission critical data center facilities and environmental infrastructure
Enterprise Data Warehouse (QDB)
A central read-only repository of institutional information and the analysis, design and loading of data for operational and analytical reporting
Enterprise Management includes management of On-site Microsoft Exchange, Microsoft Office 365, Google Apps for Education, Email list management, and Mail routing for enterprise applications
Field Services is responsible for the installation, repair and maintenance of structured cabling, instruments, and other field deployed devices.
Responsible for the design and project management of the campus structured cabling infrastructure
Infrastructure Operations includes Database Administration, Infrastructure Systems, Mainframe Systems, System Administration, and Systems Engineering
The IT Services Enterprise IT Architecture unit (EITARCH) facilitates and performs IT Architecture engagements and other activities in the interest of improving campus IT services.
Providing systems programming, storage, production support, job scheduling, access services and mainframe disaster recovery for business, student and other enterprise applications
Responsible for providing technology assessment, design, and engineering services
The Production Support group consists of three distinct operational areas: Access Services, Job Scheduling, and Production Support
Responsible for the systems that provide core networking services, as well as backbone network monitoring, security and traffic analysis systems
Provisioning, configuring and managing server infrastructure that supports a variety of mission critical campus business, administration and education applications
Responsible for the deployment and ongoing administration of network infrastructure solutions for customers