Scheduled Maintenance

Voice Router Replacement on Sunday, January 23, 2022, 7 a.m. – 4 p.m.

ITS would like to make you aware of a planned voice router replacement scheduled for Sunday, Jan. 23 2022, from 7 a.m. – 4 p.m.  
  
The voice router's current hardware and software within one of ITS' primary service locations must be replaced before it reaches End of Service (EoS)/End of Life (EoL), in order to continue to provide reliable voice services. All voice traffic will be routed to the redundant voice router during the maintenance, so VoIP service should continue as usual. 
  

Campus DNS / DHCP Maintenance on Sunday, October 17, 6:00 a.m. - 1:00 p.m.

UCLA IT Services — Network Services will be performing maintenance to Campus DNS / DHCP Infoblox Grid servers on Sunday, October 17, 6:00 a.m. - 1:00 p.m. The campus Infoblox servers will be upgraded from version 8.4.8 to 8.5.3. No DNS / DHCP service interruptions are expected as the redundant servers will be upgraded one at a time.

Additional Information

If you have any questions or experience any difficulties outside of the maintenance window, please contact IT Services Network Services at [email protected] or (310) 206-5345.

Campus VPN Enhancements on Sunday, September 19, 6:00 a.m. - 1:00 p.m.

Description:

UCLA IT Services — Network Services will be performing maintenance to the Campus VPN on Sunday, September 19, from 0600-1300. An additional campus VPN (stssl.vpn.ucla.edu) will be implemented that will provide a split tunnel, encrypting only UCLA-bound traffic. The current campus VPN (ssl.vpn.ucla.edu) will remain in use; however, intermittent connectivity to the campus VPN service can be expected during the maintenance window.

Campus Voicemail System Scheduled Maintenance, June 19-20

IT Services will be replacing end-of-life voicemail services and updating a software release. The campus voicemail system will be out of service on Saturday, June 19, 2021, from 6:00 a.m. through Sunday, June 20, 2021, 6:00 p.m. During this time, callers will not be able to leave messages, and end users will not be able to access their voicemail messages. We know this will cause inconvenience and we appreciate your patience during this necessary upgrade.

Cisco UCS Maintenance, May 15, 2021 from 1 a.m. to 5:59 a.m.

There should be no impact to the availability of all services.

The IT Services Infrastructure Support Team will be implementing an UCS firmware upgrade on May 15, 2021, from 1:00 a.m. to 5:59 a.m. There should be no impact to the availability of all services.

A Zoom call will be open during the maintenance window on March 22 starting at 12:00 a.m. to provide IT Services, customers and our stakeholders a forum where they can request status or ask questions during the upgrade.

Campus DNS/DHCP Maintenance on Sunday, April 11, 12 a.m. - 8:59 a.m.

No DNS/DHCP service interruptions are expected.

UCLA IT Services — Network Services will be performing maintenance to Campus DNS / DHCP Infoblox Grid servers on Sunday, April 11, 12:00 a.m. - 8:59 a.m.. Three of the campus Infoblox servers will be replaced with new hardware. No DNS/DHCP service interruptions are expected as the redundant servers will be replaced one at a time.

Cisco UCS Maintenance, March 22, 2021 from 12 a.m. to 5:59 a.m.

There should be no impact to the availability of all services.Update: March 22, 2021

The IT Services Infrastructure Support Team has encountered technical difficulties. A root cause analysis will be conducted to determine the next steps.  

We will notify you once the root cause has been determined and will provide you with a plan for a future implementation date.  

We apologize for any inconvenience.